Mobile Business Solutions
location enabled services for enterprise mobility

Fleet Management | Field Force Management | Sales Force Automation | Call Center e Directory Assistance

As we esteem that about 80% of business information contains a geographic reference, or can be related to location, it is critical to exploit this informative capital into enterprise processes in order to optimize field force displacement, reduce travel costs and improve performance and service levels.

UbiEst Business Mobility solutions help companies empower location of assets, vehicles and persons into existing IT based management platforms.
Key tools of business mobility management are mobile devices (PDAs, smartphones, cellular phones, etc) and positioning technology (GPS or Cell Network). Combining tracking and routing capabilities with specific business custom or standard features, allows to automate mobile workers activities and travel tasks, increase efficiency of dispatching, monitor mobile workers performance and provide a better service to customers.

UbiEst Mobile Business web services enable to integrate location capabilities into a wide range of enterprise management applications like fleet management, dispatch and work force management and sales force automation and more industry specific products like public utilities field service management, call center, security, couriers dispatch services, etc.

MapRider Mobile
MapRider is UbiEst fleet management platform tailored on SMEs requirements: economy, convenience, easiness of usage. MapRider levers on cellular network tracking to provide mobile fleet monitoring and management ensuring low costs, short start up times and hosted service accessible from anywhere, anytime. An on line interface allow management of vehicles, assets, persons and offers communication and reporting features to manage mobile workforce performance, reduce costs and maximize customers’ satisfaction. It is possible to know the exact position of fleet resources, plan theirroute, send MMS or SMS and receive automatic notifications.

Field Force Management
MapBroker Mobile web services provide cartographic and routing modules to integrate location capabilities into Field Force Automation solutions for management of technical and maintenance staff, post sale services and assistance workforce. Call centres operators can search for closest available resource and assign interventions basing on proximity factors. Location positioning can be retrived from handled devices or vehicle GPS receiver. UbiEst MapBroker platform provides dispatch management features to meet specific market needs: scheduling, routing and communication across all customer service applications.

Sales Force Automation
BizMap is UbiEst mobile application of support to the sales staff in daily field activities. The product is a ready-to-use PDAs product featuring a full range of tools for sales effectiveness, customer service, and marketing management. BizMap allows remote access to prospective and existing customers database: by providing instant access to complete contact information and location sales professional can plan their “relationships” visits, search for proximity based points of interest, add sales information available for enterprise-wide database. Data consultation is geographic: you can search for customers in a specific city, or in a radius from a location, select and filter customers category, calculate distances and display maps. Headquarters can communicate target variations and new priorities, add customers and prospectives, send marketing data.

Call Center/Directory Assistance
UbiEst applications can be integrated into call center and directory assistance platforms in order to send navigation and mapping information to mobile workforce and mission management. Call center operators can perform distance or proximity based search for closest available field worker and provide him navigation instruction to reach customers. Furthermore they can provide customers with assistance points information like: how far is it, routing instructions, etc.

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